Support
Muay Thai Coach by Kineto-Soft
Email info@kineto-soft.com. Tell us your device and the app version (at the bottom of Profile). In the app you can also write to us under Profile › Contact us.
Delete your account
In the app, on Home, tap the person button at the top right to open Profile. Under Data and account, tap Delete account. Then confirm with the Apple or Google account you signed in with. Your account is deleted right away. Deleting it doesn't cancel Pro (see below). Without the app, see Delete your account.
Manage or cancel Pro
- iPhone or iPad: open Settings › your name › Subscriptions › Muay Thai Coach, or apps.apple.com/account/subscriptions.
- Android: open the Google Play app, tap your profile picture, then Payments & subscriptions › Subscriptions › Muay Thai Coach.
Cancel at least 24 hours before the end of the current period, or it renews. Pro stays active until the end of the period you paid for. Deleting the app or your account doesn't cancel the subscription.
Restore purchases
New device, or Pro doesn't show? On Home, tap the person button at the top right to open Profile. Tap Muay Thai Coach Pro, then Restore purchases at the bottom. Use the same Apple Account or Google account you subscribed with.
Refunds
The store you bought Pro from handles the payment and refunds. App Store: ask Apple at reportaproblem.apple.com. Google Play: see Google Play's refund policy.
Ratings
Who can rate videos?
Adults 18 and older. Rating needs an internet connection and sign-in with Apple or Google. Training works without an account.
Where does my video go?
To our server and to Google's Gemini AI, which makes the rating. The app asks you to agree before your first rating. The video is deleted right after it's rated. The privacy policy explains every step.
How do I get a good rating video?
Put your device on a stand, film from the side-front, and keep your whole body in frame for about one minute, with the bag or pads if you use them. Leave room to kick. Good light helps.
The rating looks wrong
Ratings come from AI and can be wrong. Tap Report it under the rating. A clip that doesn't show the training you picked (Bag, Shadow or Thai pads) scores 0, and you get that rating back (up to 2 times a month).
See also the terms of use and the privacy policy.